We appreciate your interest in our website. Protecting your privacy is very important to us. In the following, we provide detailed information on how we use your data.
Collection, processing and use of personal information
Any personal data that are collected in the context of our online services are always treated with confidentiality, in accordance with the respectively applicable privacy regulations, and are collected, processed and utilized only for the purpose of contract handling and to safeguard our legitimate business interests regarding the consulting and servicing of our customers, as well as appropriate product design.
Subject to your clear consent, the information you provide in the course of the ordering process will be used by us exclusively to fulfill and handle your order. Following fulfillment of the order and complete payment of the purchase price, and unless you have explicitly consented to the use of your information, your information will be blocked from further utilization and deleted upon expiry of the storage period required by tax- and commercial regulations.
To make our website more attractive and to enable the use of certain functionality, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies to recognize your browser next time you visit (so-called persistent cookies).
You can set your browser to inform you about the placement of cookies, and to let you decide individually whether to accept them, or only in certain cases, or not at all. Not accepting cookies may limit the functionality of our website.
At any time, you may revoke your consent to process your personal information. At such time, we will undertake all the steps required to ensure that your request is fulfilled and that your information is deleted.
Upon request, you have the right, free of charge, to receive information about the personal data which you have stored. Pursuant to statutory regulations, you furthermore have the right to correct, block and delete this personal data.
Web analysis with Google Analytics
However, in case IP anonymization has been activated on this website, within member states of the European Union or in other states which are party to the agreement on the European Economic Area, Google will first truncate your IP address. Only in exceptional cases will a complete IP address be transmitted to a Google server in the United States and truncated there. IP anonymization has been activated on this website. On behalf this website's owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the operator of the website with further services related to website and Internet usage.
The IP address sent from your browser in the context of Google Analytics will not be merged with other data by Google. You can prevent storage of cookies by the corresponding setting in your browser; please note, however, that in this case you may not be able to fully use all functions offered by this website.
In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:
Transmission of Web Analysis Data
The data collected by the Google Analytics web analysis service is also used by Andreas Stihl AG und Co. KG to optimize and improve this website.
To prevent data generated by the cookie and relating to your use of the website from being collected and processed by Andreas Stihl AG und Co. KG, download and install a browser plug-in from the following link:
This also automatically terminates the web analysis through Google Analytics by the operator of this website.
Social Media and Social Plugins
Our social media pages (Facebook, LinkedIn, YouToube, Google+) also offer you extensive personal support. When you submit a question to us through one of these social media sites, we forward the question to the relevant department. This information is used exclusively to respond to your question and is never transmitted to third parties.
In order to contact us through social media, you must register with the respective service. For this purpose, the companies providing the respective service may also collect, store and use personal information. We have no influence over the type, scope or processing of this information.
In addition, our web pages utilize social plugins. Among others, these include:
The Facebook "Share" button.
The Google Plus "+1" button.
The Twitter button.
These are provided by the following US companies:
Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)
Google Inc., (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
Twitter. Inc., (1355 Market Street, Suite 900, San Francisco, CA 94103, USA)
When you connect to a page of our website that contains one of these plugins, your browser will establish a direct connection to the servers of the respective company. Plugins transmit their content directly to your browser and integrate it with the webpage. For that reason, we have no influence on the scope of data collected by the respective companies with the help of these plugins. The following information therefore reflects the current state of our knowledge:
Through the integration of the plugins, the respective companies receive the information that you have invoked the corresponding page of our web presentation. If you are logged into one of the above-mentioned companies at that time, these will be able to associate your visit with the account you have with that company. When you interact with the plugins, the corresponding information is transmitted to the respective company by your browser and stored there. If you do not have an account with one of the above-mentioned companies, there is still a possibility that these will determine and record your IP address.
Therefore, it cannot be ruled out that, based on their IP addresses and the URLs invoked, all visitors to our website will be recorded by the above-mentioned companies, even if they do not click on the plugins and do not have an account with the company. Your visit to our website may therefore be tracked by these companies.
Information regarding the purpose and scope of this data collection, the further processing and utilization of these data by these companies, and your rights and settings possibilities in regard to the protection of your privacy can be found in the privacy policies of:
If you are a member of one of the above-mentioned companies and you do not wish this company to use our website to collect data about you and associate it with the membership data that they have on record for you, you must log out of your account with them prior to using our website.
Transfer of personal data
Insofar as is necessary to deliver merchandise to you, your personal data will be transferred to the shipping company contracted for the delivery, In order to process payments, we will transfer your payment data to the partner company and/or financial institution that has been contracted for processing payments.
In the course of the ordering process, your personal information is transmitted across the Internet in encrypted form. We secure our website and other systems by commonly accepted technical and organizational measures against loss, destruction, access, change or distribution of your data by unauthorized parties, however, we cannot guarantee absolute protection. Access to your account is possible only by entry of your personal password. You should always treat your access information confidentially, and close the browser each time you have completed your communication with us, especially if you are sharing use of the computer with others.
You can contact us directly if you have any questions regarding the collection, processing and utilization of your data, or in case of requests for information, correction, blocking or deletion of data, and to revoke previously granted consent. Our contact details can be found in the imprint.